ActBlue: A Guide to Refunds, Privacy, and Roles
Refunds
ActBlue makes every effort to accommodate refund requests. Common reasons for refunds include input errors or changes of heart. However, it's important to note that refunds are not always possible due to the nature of online fundraising.
Privacy
ActBlue provides robust privacy protections for its users. While users can remove their contact information from their account profile, ActBlue retains certain contact information in its database for legal and security reasons.
Removing Contact Information
To remove contact information from your ActBlue account profile:
- Log in to your account.
- Click on "My Profile."
- Scroll down to the "Contact Information" section.
- Click on "Edit."
- Remove the contact information you no longer wish to share.
- Click "Save Changes."
Roles and Permissions
ActBlue user roles and permissions determine the level of access and functionality available to each user on the platform. If you are missing certain tools or features, you should consult with your organization's administrator.
User Roles
Common user roles on ActBlue include:
- Administrator: Has full access to the account, including the ability to manage users, create fundraising campaigns, and view financial reports.
- Fundraising Manager: Can create and manage fundraising campaigns, as well as view campaign performance data.
- Volunteer: Can assist with fundraising campaigns, such as sending emails or making phone calls.
If you require additional permissions or have any questions about user roles and permissions, please contact ActBlue support.
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